This Privacy Policy explains what
personal data is collected when you use the foodstof.com any foodstof.com mobile
application (“Foodstof”) and the services provided through it
(together the “Service”), how such personal data will be used,
shared.
BY USING THE
SERVICE, YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS
PRIVACY POLICY, AND (II) YOU ARE OVER 12YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND
AGREE TO THIS PRIVACY POLICY FOR YOU). If you do not agree, or are unable to
make this promise, you must not use the Service. In such case, you must contact
the support team via email to request deletion of your account and data.
“Process”,
in respect of personal data, includes to collect, store, and disclose to others
FOODSTOF.COM Online Marketplace Nigeria Limited, a company registered in the Federal
Republic of Nigeria (with registered office at 17 Survey Road, Maplewood
Estate, Oko-Oba, Abule-Egba Lagos, Nigeria) will be the controller of your
personal data.
We collect
data you give us voluntarily (for example, an email address). We also collect
data automatically (for example, your IP address).
You may be
asked to provide us information about yourself when you register for and/or use
the Service. This information includes: first name, last name, phone number,
email, gender, date of birth (together “Required Information”), address
details, working hours etc., as well as access to your photos, albums and their
metadata.
To use our
Service and register an account, you will need to provide Required Information.
You will be able to use the Service even if you do not give this data to us,
but some Service’s functionality may be limited to you (for example, if you do
not register an account, you will not be able to chat with other users, post
ads, see contact details of other users).
Sometimes
you may also need to provide to us additional information in the communication
with our Support Team in order to fulfill your request (for example, if your
account was previously blocked, we may ask you to confirm your identity by
providing an ID document).
You should
carefully consider risks associated with the fact that you make certain
information – in particular, your phone number, address, or exact location –
publicly available.
When you
decide to log in using Facebook, we get personal data from your Facebook
account. This includes your profile image, name, and Facebook ID. Unless you
opt-out on the Facebook Login screen, we may also collect other data, such as
email address, gender, date of birth, friends list, and location as listed in
your Facebook profile.
For more information, please refer to
the Facebook Permissions Reference (describes the categories of
information, which Facebook may share with third parties and the set of
requirements) and to the Facebook Data policy.
In addition, Facebook lets you control the choices you made when connecting
your Facebook profile to the App on their Apps and Websites page.
When you log in with Google, we get your
name, email address, profile picture and Google ID. We use your personal data
from Google in accordance with this Privacy Policy. To know more about how
Google processes your data, visit its Privacy Policy. To remove access granted to us, visit Google Permissions.
When you decide to log in using Apple,
we get Apple ID, name and email from your account. You can use Hide My Email function during signing in with Apple, and it will create
and share a unique, random email address that will forward our messages to your
personal email.
Apple lets you revoke access provided to
the App on your Apple ID Manage Page by following the next steps.
When you decide to log in or verify your
phone number using Truecaller, we get personal data from your Truecaller user
profile upon your consent. This includes your phone number, name, addresses
(country code; city; street; zip code), profile image, job title, company name,
gender, and other information from your profile. For more information,
please refer to the Truecaller Privacy Policy.
If you were
invited to create an account in the Service, the person that invited you can
provide personal information about you, such as your phone number, email address,
social media account or other contact information.
We may
collect your name, official government ID number and photo image to confirm
your identity. For this we will share this information with a 3rd party service
provider, Smile Identity Inc., in order to validate it with the governmental
sources. Smile Identity Inc. may use your ID number to collect the following
additional data on you from the governmental sources: full name, date of birth,
image, address, phone number, gender, government ID expiry date or other
additional information associated with your ID number that the issuing
authority may provide. Smile ID may process or store your data outside of the
borders of your country.
2.1 Data about how you found us
We collect
data about your referring URL (that is, the place on the Web where you were
when you tapped on our ad).
2.2. Device and Location data.
We collect
data from your device. Examples of such data include: language settings, IP
address, time zone, type and model of a device, device settings, operating
system, Internet service provider, mobile carrier, hardware ID, and Facebook
ID.
2.3. Usage data
We record
how you interact with our Service. For example, we log the features, and
content you interact with, how often you use the Service, how long you are on
the Service, what sections you use, how many ads you watch.
2.4. Advertising IDs
We collect
your Apple Identifier for Advertising (“IDFA”) or Google Advertising ID
(“AAID”) (depending on the operating system of your device). You can typically
reset these numbers through the settings of your device’s operating system (but
we do not control this).
2.5.Transaction data
When you
make payments through the Service, you need to provide financial account data, such
as your credit card number, and account number to our third-party service
providers. We do not collect or store full credit card number data, though we
may receive credit card-related data, data about the transaction, including:
date, time and amount of the transaction, the type of payment method used.
2.6. Cookies
Please see our Cookies Policy to find out more about our use of cookies.
In our data
protection practices we strive to, in particular, to provide that personal data
that is:
·
processed in accordance with specific, legitimate and lawful
purpose consented to by you;
·
is adequate, accurate and without prejudice to the dignity of
human person;
·
stored only for the period within which it is reasonably needed;
and
·
secured against reasonably foreseeable hazards and breaches such
as theft, cyber attack, viral attack, dissemination, manipulations of any kind,
damage by rain, fire or exposure to other natural elements.
We process
your personal data:
4.1. To provide our Service
This
includes enabling you to use the Service in a seamless manner and preventing or
addressing Service errors or technical issues.
4.2. To customize your experience
We process
your personal data to adjust the content of the Service and make offers
tailored to your personal preferences and interests.
4.3. To manage your account and provide you with
customer support
We process your personal data to respond
to your requests for technical support, Service information or to any other
communication you initiate. This includes accessing your account to address
technical support requests. For this purpose, we may send you, for example,
notifications or emails about the performance of our Service, security, payment
transactions, notices regarding our Terms and Condition or this Privacy Policy.
4.4 To communicate with you regarding
your use of our Service
We communicate with you, for example, by
push notifications or in the chat. As a result, you may, for example, receive a
notification whether on the Website or via email that you received a new
message on Foodstof. To opt out of receiving push notifications, you need to
change the settings on your browser or mobile device. To opt out of certain
type of emails, you need to follow unsubscribe link located in the footer of
the email, by contacting our support team at [email protected], or in your profile settings.
The services
that we use for these purposes may collect data concerning the date and time
when the message was viewed by our users, as well as when they interacted with
it, such as by clicking on links included in the message.
4.5. To research and analyze your use of
the Service
This
helps us to better understand our business, analyze our operations, maintain,
improve, innovate, plan, design, and develop Foodstof and our new products. We
also use such data for statistical analysis purposes, to test and improve our
offers. This enables us to better understand what features and sections of
Foodstof our users like more, what categories of users use our Service. As a consequence, we often decide
how to improve Foodstof based on the results obtained from this processing. For
example, if we discover that Jobs section is not as popular as others, we may
focus on improving it.
4.6. To send you marketing
communications
We process your personal data for our
marketing campaigns. We may add your email address to our marketing list. As a
result, you will receive information about our products, such as for example,
special offers, and products of our partners. If you do not want to receive
marketing emails from us, you can unsubscribe by contacting our support team
at supportfoodstof.com, or in your profile settings.
We may also
show you advertisements on the Website, and send you push notifications for
marketing purposes. To opt out of receiving push notifications, you need to
change the settings on your device or/and browser.
4.7.
To personalize our ads
We
and our partners use your personal data to tailor ads and possibly even show
them to you at the relevant time. For example, if you have visited our Website,
you might see ads of our products, for example, in your Facebook’s feed.
We may target advertising to you through a variety of ad networks and
exchanges, using data from advertising technologies on and off of our Services
like unique cookie or similar tracking technology, pixel, device identifiers,
geolocation, operation system information, email.
How to opt out or influence personalized
advertising
iOS: On your iPhone or iPad, go to
“Settings,” then “Privacy” and tap “Advertising” to select “Limit Ad Track”. In
addition, you can reset your advertising identifier (this also may help you to
see less of personalized ads) in the same section.
Android: To opt-out of ads on an Android
device, simply open the Google Settings app on your mobile phone, tap “Ads” and
enable “Opt out of interest-based ads”. In addition, you can reset your
advertising identifier in the same section (this also may help you to see less
of personalized ads).
Google allows its users to opt out of Google’s
personalized ads and to prevent their data from being used by Google
Analytics.
Facebook also allows its users to influence
the types of ads they see on Facebook. To find how to control the ads you see
on Facebook, please adjust your ads settings on Facebook.
4.8. To enforce our Terms and Conditions
of Use and to prevent and combat fraud
We use personal data to enforce our
agreements and contractual commitments, to detect, prevent, and combat fraud.
As a result of such processing, we may share your information with others,
including law enforcement agencies (in particular, if a dispute arises in
connection with our Terms and
Condition).
4.9. To comply with legal obligations
We may
process, use, or share your data when the law requires it, in particular, if a
law enforcement agency requests your data by available legal means.
4.10. To process your payments
We provide
paid products and/or services within the Service. For this purpose, we use
third-party services for payment processing (for example, payment processors).
As a result of this processing, you will be able to make a payment and use the
paid features of the Service.
We process
your personal data, in particular, under the following legal bases:
5.1. your
consent;
5.2. On this basis we use your cookies
as described in our
Cookies Policy to perform
our contract with you;
5.3. for our
(or others') legitimate interests; Under this legal basis we, in particular:
·
Communicate with you regarding your use of our Service, this
includes, for example, sending you push notifications reminding you that you
have unread messages. The legitimate interest we rely on for this purpose is
our interest to encourage you to use our Service more often. We also take into
account the potential benefits to you.
·
research and analyze your use of the Service, our legitimate
interest for this purpose is our interest in improving our Service so that we
understand users’ preferences and are able to provide you with a better
experience (for example, to make the use of our mobile application easier and
more enjoyable, or to introduce and test new features).
·
send you marketing communications
The
legitimate interest we rely on for this processing is our interest to promote
our Service in a measured and appropriate way.
·
personalize our ads
The
legitimate interest we rely on for this processing is our interest to promote
our Service in a reasonably targeted way.
·
enforce our Terms and Condition and to prevent and
combat fraud
Our legitimate interests for this
purpose are enforcing our legal rights, preventing and addressing fraud and
unauthorised use of the Service, non-compliance with our Terms of Use and Condition.
5.4. to
comply with legal obligations.
We share
information with third parties that help us operate, provide, improve,
integrate, customize, support, and market our Service. We may share some sets
of personal data, in particular, for purposes and with parties indicated in
Section 2 of this Privacy Policy.
6.1. Law enforcement agencies and
other public authorities
We may use and disclose personal data to
enforce our Terms and
Condition to protect our
rights, privacy, safety, or property, and/or that of our affiliates, you or
others, and to respond to requests from courts, law enforcement agencies,
regulatory agencies, and other public and government authorities, or in other
cases provided for by law.
6.3. Third parties as part of a merger
or acquisition
As we
develop our business, we may buy or sell assets or business offerings.
Customers’ information is generally one of the transferred business assets in
these types of transactions. We may also share such information with any
affiliated entity (e.g. parent company or subsidiary) and may transfer such
information in the course of a corporate transaction, such as the sale of our
business, a divestiture, merger, consolidation, or asset sale, or in the
unlikely event of bankruptcy.
If there is
a data breach that may cause a risk for the rights and freedoms of individuals,
we will notify competent supervisory authority, when such notification is
mandatory. If the risk is assessed by us as “high”, we will also notify the
affected data subjects without undue delay. The time frame for such
notification will be developed by us on the basis of number of affected data
subjects and time needed to collect contact information for notifications.
If the
measures taken or proposed to be taken in response to the breach did not
address your concerns, you have the right to lodge a complaint with a competent
supervisory authority, or to seek redress in a court of competent jurisdiction.
No
limitation of liability shall avail us in case we act in breach of the
principles set out in Section 3.
To be in
control of your personal data, you have the following rights:
Accessing / reviewing / updating / correcting your
personal data. You
may review, edit, or change the personal data that you had previously provided
to Foodstof in the settings section on the Website.
You may also request a copy of your
personal data collected during your use of the Service at support@foodstof.com.
Deleting your personal data: You can request for erasure of
your personal data by sending us an email at support@foodstof.com.
When you
request deletion of your personal data, we will use reasonable efforts to honor
your request. In some cases, we may be legally required to keep some of the
data for a certain time; in such event, we will fulfill your request after we
have complied with our obligations.
Objecting to or restricting the use of your
personal data (including for direct marketing purposes): You can ask us to stop using all
or some of your personal data or limit our use thereof by sending a request
at support@foodstof.com.
The right to lodge a complaint with supervisory
authority: We
would love you to contact us directly, so we could address your concerns.
Nevertheless, you have the right to lodge a complaint with a competent data protection
supervisory authority.
We do not knowingly process personal
data from persons under 12years of age. If you learn that anyone younger than
12years has provided us with personal data, please contact us at [email protected].
We may
modify this Privacy Policy from time to time. If we decide to make material
changes to this Privacy Policy, you will be notified through our Service or by
other available means and will have an opportunity to review the revised
Privacy Policy. By continuing to access or use the Service after those changes
become effective, you agree to be bound by the revised Privacy Policy.
We will
store your personal data for as long as it is reasonably necessary for
achieving the purposes set forth in this Privacy Policy (including providing
the Service to you), which includes (but is not limited to) the period during
which you have a Foodstof account. We will also retain and use your personal
data as necessary to comply with our legal obligations, resolve disputes, and
enforce our agreements.
You may contact us at any time for
details regarding this Privacy Policy and its previous versions. For any
questions concerning your account or your personal data please contact us
at [email protected].